Frequently Asked Questions
What is a recruiting agency?
A recruiting agency is a third-party organisation that helps businesses find, assess and hire qualified candidates. Agencies can support permanent, temporary, contract and specialist recruitment.
What does a recruiting agency do?
A recruiting agency sources candidates, screens applicants, evaluates suitability and presents qualified professionals to employers. Depending on the service, it may also support interviews, negotiations and onboarding.
Why should a company use a recruiting agency?
Businesses use recruiting agencies to access wider talent pools, reduce internal recruitment workloads, fill specialist positions faster and scale hiring capacity when required.
What is the difference between a recruiting agency and an internal recruiter?
An internal recruiter works directly for the organisation, while a recruiting agency provides recruitment services to multiple businesses. Agencies can offer additional sourcing capacity, specialist expertise and access to wider candidate networks.
Do recruiting agencies specialise in particular industries?
Yes. Many agencies specialise in industries or functions such as engineering, aerospace, automotive, IT, healthcare, finance and manufacturing. Specialist knowledge can be particularly valuable for technical and hard-to-fill positions.
Can a recruiting agency help with international hiring?
Yes. International recruitment agencies can help businesses identify candidates across different markets and may support areas such as cross-border recruitment, documentation and work permit processes, depending on their services.
How much does a recruiting agency cost?
Recruitment fees vary depending on the type of hiring service, role, seniority, location and commercial agreement. Businesses should evaluate the fee alongside candidate quality, recruitment speed and the overall value of the service.
What should businesses look for in a recruiting agency?
Businesses should consider industry expertise, candidate quality, geographical reach, recruitment experience, compliance capabilities, technology, communication and the agency’s track record with comparable hiring requirements.